Inclusion criteria | General criteria: - Being 18 years of age or older Specific criteria: Patient: - Diagnosed with life-threatening or life-limiting disease Receiving home care from a healthcare facility Family: - Being the spouse, child, parent, or relative responsible for the patient’s care - Already providing care for the patient for at least one month - Living with the patient or providing daily care to the patient Healthcare workers: - General practitioner, specialist, nurse, midwife, or other healthcare professionals involved in the care of patients with life-threatening or life-limiting diseases Institutional representative: - Regional office of the national health insurance (BPJS) organization, regional health department, and a health philanthropic organization |
Exclusion criteria | For in-depth interviews: - Experiencing difficulty in comprehending and communicating clearly For in-depth interviews and observations: - Patients with clinically unstable conditions |